Thursday 10 August 2017

CUCM:Network and Feature Services

Network Services

Network services can not be activated or deactivated.But they can only be started, stopped or restarted by the network admin from Cisco Unified Serviceability web interface.Network services are automatically activated from Cisco Unified Serviceability path, Tools > Control Center > Network Services.

Some of the examples of network services are as below.

  • CDR Services: Cisco CDR Repository Manager
  • Admin Services: Call Manager Admin
  • CM Services: Call Manager IP Phone Service, Call Manager Extension Mobility Services
  • Platform Services: Cisco Tomcat, Cisco Database, Cisco SNMP Agent
  • Back up and Restore Services: Cisco CallManager Serviceability, Cisco CDP, Cisco Trace Collection Service
  • Performance and Monitoring Services: RTMT Service, Cisco RTMT Reporter

Feature Services

Feature services can be activated or deactivated on per server basis.Feature Services can also be started, stopped or restarted by network admin from Cisco Unified Serviceability web interface.For that choose path ,Tools > Control Center > Network Services.
These feature services can also be activated or deactivated from Serviceability web interface path,
Tools > Service Activation.

Some of the examples of feature services are as below.
  • Directory Service: Cisco Dirsync
  • CM Service: Cisco CallManager, Cisco TFTP, Cisco CTIManager
  • Performance and Monitoring Service: Cisco Serviceabilty Reporter
  • CTI Services: Cisco CM Attendant Console Server,Cisco IP Manager Assistant
  • Database and Admin Service: Cisco AXL Web Service ,Cisco TAPS Service,Cisoc Bulk Provisoning Service


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